3101 Fairlane Farms Rd. Suite 4
Wellington, Florida 33414
International: +1(561) 296-9555
GearSource.com® was brought to life in October of 2002 by industry vet, Marcel Fairbairn. Since that time, GearSource.com® has sold more used production gear than anyone through it’s unique “Two Sided Marketplace”, meaning a place that is equally connected to its sellers and its buyers. The company’s global user-base is made up of professional production/rental companies, resellers and end-users from all segments of live production and entertainment technology. On both sides, users are both buyers and sellers via this unique and dynamic platform.
By growing GearSource.com®, the company has delivered on its promise to clean up the process of re-marketing Production gear while creating a safe and efficient Global Marketplace, catering exclusively to professional entertainment gear markets.
Marcel Fairbairn : President / CEO
Marcel has spent more than 30 years in the Sound and Lighting markets, beginning in 1985 selling A/V installations in his home country, Canada. In 1991, Marcel relocated to Florida taking on sales for Martin’s US distributor, Tracoman. This proved to be a moment that changed the future for Marcel, Martin, and the automated lighting industry as well. Marcel remains the visionary behind GearSource.com and is actively involved in Sales, Marketing, Technology and the company’s vision and direction.
Claudette Cyr : Partner / COO
Claudette spent over 25 years in graphic services, marketing & public relations, including 15 years as owner of a services business in Calgary, Canada. Claudette began her journey with GearSource.com® early on as a Project Manager in 2002. Over the years her role has grown and she is now a Partner and the company’s COO. In this role, Claudette manages all Global operations. In addition, she continues to work closely with the CEO on top strategic decisions.
Henry : Business Development / Acquisitions
Henry Kones has more than 30 years experience in sound and lighting. From High School through to 1994, Henry worked with his father in their Miami-based family business, Mr. Hank Inc. In 1995, Henry joined automated lighting manufacturer High End Systems, then in 2004 Henry joined GearSource as VP of Business Development to work with larger accounts while also managing the company’s Listings side of Business Development.
Cynthia : Business Development Manager - Latin / International Markets
Cynthia Viteri spent 7 years with the company’s CEO at two prior companies - Martin Professional, and Coemar USA. Cynthia graduated from Florida Atlantic University with a Bachelor of Science in International Business and from Nova Southeastern University with a Masters in International Business Administration. Cynthia has been a key member of the GearSource Business Development team since 2003.
Steve : Business Development Manager - N America / International
After attending college at Northeastern University, Steve Smith entered the music industry first as a musician and then as a road manager with both local and touring acts. Falling back on his degrees in International Business and Finance, he had a successful 17-year career in the mortgage industry. Following the collapse of the industry in 2008, Steve searched for the "right fit", finally joining GearSource in 2014 where he services both Domestic and International buyers and sellers.
Rob : Business Development Manager - East Europe / Canada
Rob Brown spent most of his lengthy career in Musical Instruments. From owning retail outlets to national sales manager of a large acoustic guitar manufacturer, Rob traveled extensively throughout the USA, Canada, and Europe. In July 2015, Rob joined GearSource where he works very hard to gain a profound knowledge of the company’s products and processes while growing valuable markets in both his native Canada and his adopted home (through Marriage) of Eastern Europe.
Ben: Business Development Manager - Europe
Ben Balchin joined GearSource in 2018 as the company’s Business Development Manager, to oversee growth throughout Europe, specifically Western Europe. Ben went to College to study media before finally achieving an HND in Multimedia. He spent 13 years with Midwich, one of the largest A/V distributors in Europe before joining GearSource. Using his vast experience in A/V distribution, Ben is tasked with building a team whose goal is to expand the GearSource brand throughout Europe, while helping buyers and sellers with used and b-stock production gear.
Don: Business Development Manager - Asia
Don Chan began his career with a top-tier Stage Set Production company in Singapore. This opened the doors to many local and international events, leading him to start an event production company back in the nineties. Don has always had a passion for LIVE Productions in both corporate and rock ‘n roll. Together with a group of like minded industry professionals, he opened 2 more Pro AVL businesses in 2001 and 2010, the latter focusing on Video production and Digital display with reach all over Asia and the Middle East. Don currently heads GearSource in Asia where he joins the GearSource Business Development Team, while expanding the company’s global user base.
Rebecca (Becca) : Order Operations - Americas
Rebecca Townsend joined GearSource in October 2018 to take over Order Operations, which includes: order processing, logistics, and customer service areas. Becca polished her chops while working several years for one of the world's leading logistics providers, Kuehne Nagel, as a logistics specialist. She brings with her a wealth of experience in domestic and international shipping and is part of the company’s growing Global Operations team - servicing GearSource users everywhere!
Theo : Order Operations - Europe
Theodoros Spandonidis (we call him Theo, pronounced Tao) joined GearSource in February 2019 to take over European Order Operations, which includes: order processing, logistics, and customer service areas. He speaks 3 languages - English, German and Greek, has a Masters degree in Science and worked for several years for one of Germany's leading organic food import companies as a logistics manager. His true passion for music and Audio Visual Technologies was the driving force behind his move to GearSource.
Joanne : Global Accounting Manager
Originally from the UK, Joanne Rojas now resides with her family in the USA. She joined GearSource in 2008 following a 14-year career in the cruise business. As Accounting Ops Manager, Joanne takes care of the day to day accounting operations, order payments, A/P and A/R plus coordinates global payment ops, taxation laws, currencies and much more.
Carrie : Listings/Vendor Manager
Carrie Bourgette was hired to assist in the development of our first phase of the massive Stock Item database in 2010. Since that time, Carrie's role with GearSource.com® has grown, and today, she works closely with our valued sellers and supervises the company’s listings database that makes up the core of our business. Her main tasks are to review and approve listings, assist sellers in compiling and uploading listings, educating our users on our processes and generally working to improve all seller interactions.
Perri : Marketing
Perri Burrage is a 4th year marketing student at the University of Ottawa in Canada. She joins GearSource as a marketing intern to assist with our global brand marketing and growth. Along with her education, Perri has gained hands-on digital marketing experience working with three major organizations in the Ottawa area over the last 3 years. Perri speaks English and fluent French.